Blog Layout
COLLISION REPAIR RIGHTS
As a consumer, you have certain rights when a collision happens and repairs are performed. These rights can vary from state to state. In the state of Oklahoma, be sure to know your rights when you are in need of repairs for your vehicle.
CHOICE OF BODY SHOP
The relationship between you and your collision shop is important. You want to have open communication with the body shop and trust. The time after an accident can be a stressful one, dealing with insurance claims and having your vehicle in the shop. You may be in a rental car while your vehicle is being repaired. This upheaval of your normal routine causes the stress. You will need a collision repair shop that will help eliminate that stress by assisting in car rental, towing, and insurance claims. And as your preferred shop, they will communicate everything to you from estimate to claims and parts. This communication will continue until repairs are complete.
It is YOUR choice which body shop you take your vehicle, that is your right. When contacting your insurance provider, inform them of your body shop choice. If they indicate repairs must be performed by one of their trusted shops, remind them of your right to choose which body shop.
QUALITY PARTS
Another right you have in the state of Oklahoma is which parts are used for repairs. If you wish to have only original parts, it is your right to request those, if available. It is also your right to use aftermarket parts if you wish, whenever available. As always though, discuss the different options which will best for repair. Most states require auto body repair shops and insurance companies to inform consumers if anything other than OEM parts will be used for a repair. In any case, ask the shop specifically about the quality of parts used when requesting an estimate.
GUARANTEED WORK
Another claim of insurance companies is when a body shop is used, that is not their preferred shop, parts and labor will not be guaranteed. It is your right to have not only a trusted body shop of your choice, but a body shop that will guarantee its work and the parts.
No one wants to have an accident where damage is in need of repair. It is time consuming and stressful. But, if an accident happens, gather recommendations from friends and family, then take those suggestions and visit the body shops. Ask questions about the process, get detailed estimates, and inquire what other assistance they give besides collision repair. This discussion should help you decide which shop is best for you.
When your vehicle needs repairs, the choice between a small, independent collision shop and a large corporate chain can be challenging. But at Freeman’s Collision Center, we believe that local businesses like ours offer something corporate shops simply can’t: personalized care, exceptional craftsmanship, and a commitment to the community.
Have you ever been told by an insurance adjuster or a direct repair program (DRP) shop that your car repair won't be guaranteed or have a warranty unless you use their specific shop? This is a common tactic used to steer customers towards certain repair facilities, but it's simply not true. In Oklahoma, as in many other states, you have the right to choose any auto repair shop you want.
Read this article to learn the differences between traditional dent repair and paintless dent repair to help you choose the best solution for your vehicle.
After years of experience, driving will change for a senior citizen. From insurance changes to physical challenges, everyday driving will be increasingly more difficult. If you have family members in their early 60s, now is the time to prepare for these changes.
As a consumer, you have certain rights when a collision happens and repairs are performed. These rights can vary from state to state. In the state of Oklahoma, be sure to know your rights when you are in need of repairs for your vehicle.
Oh the stress of studying for your driver’s license! It may have even been decades ago, but we all still remember the many rules we had to learn in order to obtain a license. Unfortunately as the days and years pass, we forget many of the laws we were required to know and observe as drivers. And each day, many drivers break these laws. Because the rules are in place for safety, it is important for a refresher course. Avoid needless collisions and tickets by relearning the driving laws you may have forgotten.
We drive to work, we drive for fun, and we drive to vacation destinations. No matter the reason for our driving, the most important thing is to be safe. While our vehicles are still evolving with the latest safety features, there are gadgets and accessories that can assist with that safety. Whether it’s for beloved family or the person who has everything, these are 5 gifts that can give that driver some peace of mind.
Road Rage is at an all-time high with congested commutes and full schedules. No matter if it’s the highway, city street, or rural 4-way stop, there are everyday situations that are frustrating drivers. Even the drive-thru can present a disagreement with driving. So, what is happening? Even if there are more vehicles on the road, there are written laws and unwritten courtesies that we should be observing. However, many times there are two sides to a story…
The majority of hit-and-run accidents involve a parked vehicle. And over 60% of those happen in parking lots. You may have been a victim of this type of accident and discovered the damage once you returned to your car. This is the fear of any driver, returning to a damaged car with no idea what happened or who is responsible. Being a victim in the situation can ruin anyone’s day but what if you are the one who hit the parked vehicle? There are actions you must take to protect yourself in this situation.
If you have kids, you will eventually have teens that are old enough to drive. It is an exciting time for these new drivers, but it is just the opposite for parents. Teenagers are 3 times more likely to have an accident than young adults in their 20s. Most of the accidents are because of inexperience and riskier behavior. Since this is the case, a new driver can be very costly to insure, whether you add them to your policy or they have their own. There are benefits with each option as well as drawbacks. Is it better to carry your teen on your policy or for them to have their own policy? It depends…
BROWSE OUR WEBSITE
CONTACT INFORMATION
Phone:
405-942-6455
Address: 3429 N May Ave Oklahoma City, Oklahoma 73112 Business Hours:
- Mon - Fri
- -
- Sat - Sun
- Closed
